The way of doing business changes all the time.
Very quickly many opportunities arise as well as risks.
Knowing how to interpret changes allows us
to help companies transform their business and lead in their markets.
Transformation isn’t the destination,
it is the way.
We are aware of the importance of transformation processes in companies. Without change, there is no evolution. But that doesn’t mean that transformation is the final goal. It is the way to become an organization with solid results, sustainable in time and relevant to its customers and its people.
Very often, it is the devil’s own job
to be the consultant.
Consultants can make a great contribution: deep and independent diagnoses, development of strategies based on experiences and knowledge, business reconsiderations, design of new management models and much more. But if it only remains theoretical, it will certainly not be enough and the contribution becomes a frustration. The strategy must be followed by a successful implementation. Success only exists if there are results, and that means putting into motion what was devised.
The world will be more technological,
but also more human than ever.
Every day new technologies emerge that can provide efficiencies on a large scale. They change the way we see and do things. But are they enough to transform a company? No. They are absolutely necessary, but the human aspect is and will continue to be key. Technology implemented with intelligence will foster human talents in favor of promoting their virtues and getting the most out of them.
The issue is not about change,
it is about the speed of change.
There is no doubt that we live in a world where change is constant. This is no news to anyone. But, apart from that, the element of speed has been added. Every day more and more business leaders understand that transformation is the only way to lead, and it has to be done quickly. Competitiveness is at stake. The omnichannel experience is a definitive choice for customers in most economic sectors. There has to be a rapid response and everyone needs to be ready to do so.
Robots are welcome—if we are smart about it.
If a business wants to be competitive and lead its sector, it has to use robots in all its forms. This will allow the achievement of the efficiencies required and many of the routine activities that people do will be transferred. Is it a risk? Is it a complication? No. But only if we are smart enough to understand the new role that we humans have: to focus on those tasks that add value. We welcome robots; we welcome artificial intelligence and human intelligence.
in a world of slow decisions.
Agile methodologies have already shown concrete results. They have contributed to making significant changes in many organizations. At the same time, they have caused a change of mindset that revolutionizes culture and the way of doing business, beyond a specific success. Meanwhile, many companies still see this new organizational paradigm as something distant, maintaining status quos with limited risks in the present, but very high risks in the medium and even short term. The big dilemma of making the right decisions.
Talent will be increasingly difficult to attract,
but easier to hire.
Transformation processes have shown that talent is required, if possible the best talent available, often for a limited time, having very specific skills that not necessarily are present in an organization. Talent has always been necessary, but it is particularly critical in transformation processes with specialized and project-oriented professionals who are scarce, very difficult to find and, especially, to retain. But transformation also generated new professional opportunities, new organizations, consulting firms and professional services companies that are really focused on helping satisfy this need. Since this difficulty exists, different circumstances developed to solve it. The need for transformation shouldn’t be stopped. Talent will always be available.